How it works

Five steps, no surprises

The whole model in one page: what the £10 does, what we promise, what we deliberately don't promise, and how you get your money back.

  1. Tell us about your space

    Postcode, property, rooms, and what's making you too hot. Room dimensions give you a preliminary BTU/kW sizing estimate on the spot — a guide, not a survey, and we label it as such everywhere.

    ≈ 3 minutes
  2. Choose priority (£10) or free interest

    Priority is a fully refundable £10 processed by Stripe — we never see your card details. It holds your place in your area's queue and is credited in full toward a future purchase. Free interest joins the same demand map, behind priority reservations.

    ≈ 1 minute
  3. We confirm your area honestly

    Reservations decide where we launch first. Your account shows the real status for your postcode — planned delivery zone, installer partner coverage, or demand-still-building. No invented stock numbers, no fake countdowns, ever.

    Ongoing — you'll get updates
  4. Priority customers choose first

    When stock, final pricing and (for installations) certified partners are locked for your area, priority customers get first pick before general release. Your £10 comes off whatever you order.

    Before peak season, area by area
  5. Or take your £10 back — anytime

    Not the right options? Moved house? Just changed your mind? One click in your account refunds the full £10 to your original card. We action it within a working day; banks typically show it in 5–10.

    ≈ 10 seconds

Why a refundable £10 — and not a free waitlist?

Because free waitlists lie. A tiny, fully refundable commitment separates 'mildly curious' from 'genuinely ready' — which tells us exactly where to put stock and installers first. You get a real queue position; we get real signal; nobody risks anything.

Your money's journey

£10 → held against your reservation → either credited to your purchase or refunded to your card. Those are the only two destinations. It is never a fee.

What priority buys

First contact when your area launches, first pick of confirmed stock and survey slots, and launch-window pricing before general release.

What it doesn't buy

A product, a delivery date, or an installation promise. We say this everywhere, deliberately: you're reserving a queue position, not buying an air conditioner.

The honest bit

What your £10 does — and what it doesn't

We're validating exactly where to launch first, and priority reservations decide that. We will never pressure you with fake countdowns, invented stock numbers or made-up reviews.

It does

  • Hold your place in your area's priority queue
  • Get credited in full toward your purchase
  • Stay 100% refundable — one click, no questions
  • Give you first pick when stock is confirmed

It doesn't

  • Buy an air conditioner today
  • Guarantee a delivery or installation date
  • Lock you into anything
  • Commit you to final pricing before you see it

Ready before the heat returns?

Reserve refundable priority access in about three minutes — or register free interest if you're not sure yet.

Fully refundable · Credited toward your purchase · Cancel anytime